Welcome to NextGen Solutions Limited (“NextGen,” “we,” “us,” or “our“). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, store, disclose, and safeguard your information when you visit our website nextgenjamaica.com (“Site“) or engage with our services.

By accessing or using our Site, you accept the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Site immediately.

1. Information We Collect

We may collect various types of information, including:

a. Personal Information

Information that identifies you as an individual, such as:

  • Full name
  • Email address
  • Mailing address
  • Phone number
  • Date of birth (if applicable)
  • Billing and payment information
  • Account login credentials (if applicable)

b. Non-Personal Information

Information that does not identify you personally, such as:

  • Browser type and version
  • Device type and operating system
  • Internet Protocol (IP) address
  • Geolocation data
  • Referring website or application
  • Pages visited, time spent, and interaction data

c. Cookies and Similar Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies to:

  • Understand Site usage
  • Personalize your experience
  • Improve website functionality
  • Deliver targeted advertisements

You may manage your cookie preferences through your browser settings.

2. How We Collect Your Information

We collect information in several ways:

  • Directly from you when you fill out forms, register for services, communicate with us, or make purchases

  • Automatically when you navigate our Site

  • From third parties such as payment processors, analytics providers, advertising networks, or social media platforms

3. How We Use Your Information

We may use the information collected to:

  • Provide, maintain, and improve our services

  • Process transactions and manage accounts

  • Personalize your user experience

  • Communicate with you regarding your account, transactions, promotions, or services

  • Send marketing communications (where permitted)

  • Conduct research and analytics

  • Prevent fraudulent activities, monitor security threats, and enforce our Terms of Service

  • Comply with legal and regulatory obligations

4. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: When you provide your consent for specific purposes

  • Contract: When processing is necessary for the performance of a contract with you

  • Legal Obligation: When processing is required to comply with laws

  • Legitimate Interests: When processing is necessary for our legitimate business interests

5. Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf (e.g., hosting providers, payment processors, email service providers)

  • Affiliates within the NextGen Solutions Limited corporate family

  • Business partners to offer services or promotions jointly

  • Legal authorities if required to comply with legal obligations or protect rights

  • Successors in case of a merger, sale, or business transfer

We require third parties to maintain the confidentiality and security of your information.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information

  • Object to or restrict our processing of your information

  • Withdraw your consent at any time (without affecting the lawfulness of processing based on consent before withdrawal)

  • Receive your personal information in a portable format

To exercise these rights, please contact us at support@nextgenjamaica.com. We may request verification of your identity before processing requests.

8. Marketing Communications

We may send you promotional emails and marketing communications if you opt-in.
You can opt out of receiving marketing messages by:

  • Clicking the “unsubscribe” link in emails

  • Contacting us directly

Even if you opt out of marketing emails, you may still receive transactional or service-related messages.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, including Jamaica and countries that may not have the same data protection laws as your jurisdiction.

We implement appropriate safeguards to protect your data, such as standard contractual clauses approved by the European Commission.

10. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we learn that we have collected data from a child without parental consent, we will take steps to delete such information promptly.

11. Cookies and Tracking Technologies

We use different types of cookies:

  • Essential Cookies: Necessary for basic site functionality

  • Performance Cookies: Help us analyze how the Site is used

  • Functional Cookies: Enhance functionality and personalization

  • Advertising Cookies: Deliver targeted advertisements

You can control cookies through your browser settings or opt out of targeted ads by visiting sites like the Digital Advertising Alliance.

12. Third-Party Services and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

We encourage you to review their privacy policies before providing them with your personal information.

13. Security Measures

We implement appropriate administrative, technical, and physical security measures to protect your personal data, including:

  • Encryption

  • Firewalls

  • Access controls

  • Regular security assessments

However, no system can guarantee 100% security. Please protect your login credentials and notify us immediately of any unauthorized activity.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other reasons.
We will post the updated Privacy Policy on this page and update the “Effective Date” at the top.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

NextGen Solutions Limited
Kingston, Jamaica
Email: support@nextgenjamaica.com